Metropolis Golden Ticket promotion Terms & Conditions
These Terms and Conditions apply to HARMAN’S “Metropolis Golden Ticket” Promotion (hereinafter referred to as “the Promotion”) made available at the websites outlined below for the Participating Country as indicated hereinafter (each as “Website”).
The Promotion is open only to participants legally residing in any of the countries listed in the schedule attached to these Terms and Conditions (“Participating Country”) as outlined below. Participants should have an understanding of the English language, as outlined in the Participation Conditions of these Terms and Conditions. The organiser is Harman International Industries Limited, a private limited company incorporated under the laws of the United Kingdom, having its registered office at Ground Floor, Westside Two London Road, Apsley, Hemel Hempstead, Hertfordshire, England, HP3 9TD, it being understood that the Sponsor’s activities shall be run either by the Sponsor itself or by the relevant Sponsor affiliate, located in the Participating Country concerned.
Within the context of the Promotion, prizes (as further defined under section Prizes below (each a “Prize”)) shall be given away to the winning participants selected at random from among all eligible participants by the Sponsor, or its affiliate (each a “Winner”).
Participation in the Promotion means the unconditional acceptance by the participant of these Terms and Conditions, without any reservation or limitation, including each subsequent Sponsor decision relating to this Promotion.
Customer who purchases any of the qualifying Harman Professional products listed in the schedule attached to these Terms and Conditions (the “Products”) at any Harman retailer in any of the Participating Countries within the Promotion Period becomes an eligible participant to qualify for a chance to win a Prize:
- a ‘Golden Ticket’ Prize consisting in an all-expenses paid visit to Metropolis Studios, and,
- if eligible participant has opted in and is selected, the ‘MY METROPOLIS TIME’ Competition (as further defined below) Prize consisting in a dedicated studio time.
Each of the Official Participating Harman Retailers listed below is guaranteed one (1) Golden Ticket for one lucky winner that will be randomly selected among the eligible participants who have bought one of the Products at that Official Participating Retailer.
Official Participating Harman Retailers are:
- Key Music
- Bax Music
- Music Store
- Social Media Competition
- Two additional Winners will be randomly selected among the eligible participants who have bought a Product at any other Harman retailers in Participating Countries
How to enter
In order to qualify for a chance to win a Golden Ticket Prize, eligible participants must, (i) Submit their entry ii) Provide their full name, country, email address, retailer of purchase, purchased product/s, and proof of purchase and (iii) agree to these Promotion Terms and Conditions.
In addition and in connection with ‘MY METROPOLIS TIME Competition’: entrants may opt in to enter for a chance to win the MY METROPOLIS TIME Prize at the time of their entry to the Metropolis Golden Ticket Promotion, and follow the below instructions and requirements. It is not possible to enter the My Metropolis Time Competition separately and/or at a later date. To enter the MY METROPOLIS TIME Competition, entrants need to:
- Tick the “In addition, I would like to enter the MY METROPOLIS TIME Competition” option in the Golden Ticket competition entry form and complete the additional fields
- Provide your Soundcloud link (or similar)
- Submissions should be between 3-5 minutes in length and edited to meet these requirements
- Audio and documentation files should be uploaded as a single zip file, not exceeding 250MB
- All musical genres will be accepted. However content should not be of an offensive, obscene, vulgar, racist, sexist and/or pornographic nature. All recordings and/or mixes must be performed and/or created by the entrant(s). Mastering is not allowed, but levels should meet acceptable standards.
- Share your reasons why you’d like to win the dedicated studio time at Metropolis Studios and how this will help your career
The Sponsor will inform entrants of any content which does not meet these rules; and reserves the right to exclude any entry that it believes, in its sole discretion, does not meet the above criteria.
The Promotion involves the possibility of winning:
- One out of 10 Golden Tickets in the conditions defined in the ‘Eligibility’ section above, each consisting of:
An all-expenses-paid 3- day trip to London including a one-day visit at the famous Metropolis Studios. [approx. value £2,000]
- In Addition for those who are participating in the MY METROPOLIS TIME Competition:
A dedicated day at Metropolis Studios to work on your own track with Metropolis’ award-winning audio and mastering engineers. [approx. value £12,000]
Visits and sessions are planned to be organised in May 2021: exact dates will be confirmed in due course to all Winners. Event timing has been considered in case of any VISAs or travel documentation needed by a Winner in order to visit the United Kingdom. Notwithstanding anything to the contrary, obtention of any insurance, visa and other necessary documentation required in connection with travelling to the United-Kingdom, and associated costs remain Winner’s sole responsibility, as per the terms set out in the ‘Prize restrictions’ of these Terms and Conditions.
If there are still travel restrictions in Participating Countries due to the COVID-19 pandemic, Sponsor will undertake all reasonable efforts, where possible, to re-schedule the event and/or sessions at later dates.
Notwithstanding anything to the contrary in these Terms and Conditions, if the COVID-19 pandemic or anything related to or occurring due to (i) COVID-19 or (ii) any governmental agency or authority action or decision related to COVID-19 makes it illegal, impossible, or commercially impracticable for Sponsor to organise the visits/sessions, which shall be determined in Sponsor’s sole and reasonable discretion, then, upon the written notice of Sponsor to the Winner, the Sponsor will replace the Prize with a prize of a similar value.
All travel arrangements will be paid and made by the Sponsor on behalf of the Winner(s), excluding insurance and travel documentation. All meals will be provided and travel will include ground transportation, flight and/or train ticket, including accommodation. At the Sponsors discretion, selected entertainment may be proposed to winners as part of the package. If for any reason the Winners decide to make alternative arrangements, any costs incurred will be Winner’s responsibility. If for any reason, Winner misses the arranged travel, all responsibility and costs for any alternative travel will be incurred by Winner.
Only products purchased between 1st October at 08.00 GMT and 31st March 2021 at 23:59 GMT are valid for participation. All competition entries must be received by 5th April 2021 at 23.59 GMT. Entries for the Promotion must be received by the Program Entry End Date according to Sponsor’s internal time clock. Entries will not be considered if received after the Program Entry End Date.
- At the close of the Promotion Period:
All qualified entries will be split into Official Participating Retailer groups as outlined in Eligibility; a random generator will select one Golden Ticket winner per Official Participating Retailer; a random generator will select one further Golden Ticket winner among all eligible participants who have bought any qualifying product at any other Harman retailers in Participating Countries.
Golden ticket winners shall be notified by e-mail on or before 19th April 2021, using the information contained in the entry form, at Sponsor’s discretion. Mobile charges or messaging rates may apply depending upon your mobile carrier. The Winner must respond within 48 hours after receipt of such notification.
The failure to respond timely to any notification may result in forfeiture of the prize and, in such case Sponsor may randomly select an alternate Winner from among the remaining eligible entries, up to three (3) attempts. Winner may also be sent a declaration of eligibility / liability / publicity release (“Release”). Unless restricted by law, Winners will be required to complete and return the Release within five (5) days from the date of notification. An alternate Winner may be randomly selected from among the remaining eligible entries if a Winner: (i) cannot be reached; (ii) fails, where required, to obtain all signatures on the Release and to return the documents in a timely manner as required pursuant to these Terms and Conditions; or (iii) cannot accept or receive the prize for any reason. Winners will receive additional Prize arrangement details once eligibility is determined. In the event of a dispute about the identity of a Winner, each entry will be declared made by the authorised account holder of the email account submitted at time of entry. Golden Tickets are non-transferable.
- In addition and with respect to MY METROPOLIS TIME Competition:
- Qualifying Judging: All eligible entries received during the Contest Period will be reviewed and sent to be judged by a panel from Metropolis and AKG based on the following criteria:
- Music quality
- Music creativity and originality
- Motivations for tailored studio session
- Tie-breaker: In the event of a tie at any level of judging, the judges will re-evaluate the entries according to the criteria above until the tie is broken. The tied entries will be reconsidered until the tie is broken, in the judges’ sole discretion.
The decisions of the judges are final and binding. In the event there are not enough eligible entries, not all prizes will be awarded.
Winner of the MY METROPOLIS TIME Competition will be announced during the Golden Ticket trip at Metropolis Studios.
General Participation conditions
The date and the time of entry must be within the Promotion Period stated above.
The promotion is voluntary and involves a Product purchase to participate. Participation takes place by filling in the required details on the Website, submitting your entry on-line and the subsequent acceptance thereof by the Sponsor or its affiliate.
No entry threshold applies, and eligible participants can submit multiple entries. Submission is transferable but must be made prior to Promotion entry. One entry per qualifying Product. All entries will be monitored by proof of purchase document.
If the qualifying Product is returned back to the retailer your entry will be forfeited and no longer valid. This Promotion applies to new boxed Product only. Refurbished, used, display, ex-demo, or unboxed products are excluded.
Participation in the Promotion is open only to natural persons residing within the Participating Countries and that are 18 years or older.
During the entire Promotion Period, participants must have a valid identification (i.e. passport), and, immediately on request, make a copy thereof available to the Sponsor or its affiliate, and be available for identification thereafter.
Employees of the Sponsor and of all affiliated companies, subsidiaries and advertising/promotion agencies and their immediate family members are barred from participation.
Participants should have an understanding of the English language, as all sessions at Metropolis Studios will be conducted in English.
In the event the participant desires to be excluded from the Promotion, participant shall send an email to European.email@example.com using subject ‘Metropolis Golden Ticket exclusion’ and include the relevant participant details.
Incorrect, illegible, incomplete, late or incorrectly addressed entries shall not be processed. The Sponsor and its affiliates shall not be liable for incomplete entries as a result of errors or technical failures of any nature whatsoever, including a poorly functioning network, hardware or software, irrespective of whether problems arise with the sender or the Sponsor.
The Sponsor retains the right to disqualify entries if the Sponsor is of the opinion that either abuse exists or aspects of the game are being violated.
In the event one of the provisions stated in these Terms and Conditions is infringed upon, participation shall by operation of law become null and void, possible claims to Prizes shall lapse and the participant shall be excluded from further participation.
No substitution, transfer, or cash redemption of any Prizes permitted, provided however that Sponsor reserves the right to substitute a Prize with another Prize of equal or greater value for any reason, including, without limitation, Covid-19 related reason. The Prize is person-related and therefore non-transferrable and also not convertible for money or another type of compensation, unless the Sponsor independently decides thereto.
All expenses and travel costs not expressly stated above are the responsibility of each individual Winner. Delivery of Prize and travel arrangements will be made after Sponsor verifies that Winner has met all eligibility requirements. All Winners are responsible for obtaining any insurance, if required or desired, and all necessary documentation for travel as well as covering all associated costs.
The Sponsor shall not replace the Prize, the notification or its contents in which the Prize is awarded if it is lost after dispatch or destroyed.
All Winners must abide by the terms, conditions, policies of any social media platforms used as part of this promotion, airline/travel companies and the relevant venue, and any other third-party service provided as part of the Prize, including Covid-19 related measures and restrictions. Sponsor and any of such third-party vendors who provide the services as part of the Prize reserve the right to remove or to deny entry to any event or form of transportation as part of the Prize to Winner and/or guest who engage(s) in a disruptive manner, or with intent to annoy, abuse, threaten or harass any other person at the hotel, during flight or transportation, or any event/location/person that Sponsor provides Winner/guest access to as part of the Prize.
Except when such is prohibited by law, participation in the Promotion entails participants granting express and unconditional consent to the Sponsor’s use and publication of their names and photos, voice, photograph, sound track, video or film clips, biographical information and/or other visual likeness as supplied and/or played by them in connection with, but not limited to, MY METROPOLIS TIME competition, in any and all media or formats known or later developed without any further compensation, permission or notification for any purpose, including without limitation, commercial, advertising and promotional purposes in connection with Sponsor’s website, Sponsor’s promotions and Sponsor’s social media accounts.
Participants guarantee the Sponsor that they are the entitled parties to the sound track, visual and/or text material supplied by them in connection with, but not limited to, MY METROPOLIS TIME competition, and that, if applicable, they have received from all the persons visible in the visual material and/or referred to in the text material supplied by them the required consent for the publication and reproduction of the picture(s) and text(s). The participant in question shall, if requested, unconditionally supply the Sponsor free of charge with evidence thereof immediately upon request. Further, participants guarantee the Sponsor and its affiliated parties that (i) by publishing and reproducing the supplied sound track (or sound track played and worked out during the MY METROPOLIS TIME), visual or text material, no rights of third parties are infringed upon and (ii) indemnify the Sponsor and all its affiliated enterprises and third parties whose services have been engaged by Sponsor for claim purposes in that respect.
In addition, participants guarantee that they possess all rights and consents required by law that make it possible for the Sponsor and/or its affiliated parties to publish or reproduce the visual, sound track and/or text material as supplied by the participants, in connection with, but not limited to, MY METROPOLIS TIME competition, whether or not for commercial purposes and in all possible manners, to which the participants expressly grant consent in the broadest sense of the word.
The supplied or played sound track, visual and/or text material may not be of an offensive, obscene, vulgar, racist, sexist and/or pornographic nature. If the Sponsor believes that material violates good taste and morals, the Sponsor can then proceed with the removal in whole or in part and/or the exclusion of participants from further participation.
The Sponsor or its affiliate shall collect only those personal details that have been expressly and freely given by the participants in the context of the Promotion.
The personal details furnished by the participant shall be processed under the responsibility of the Sponsor. The Sponsor shall handle the personal details in accordance with the applicable statutory requirements. These personal details shall not be furnished to third parties without prior consent, except in the event the Sponsor is obliged thereto on the basis of statutory provision or a court decision.
The Sponsor shall use the furnished personal details for the administration of this Promotion only, unless entrants have given permission for information to be used for marketing and promotional purposes. Entry information will be retained for as long as Sponsor has a legitimate business interest and will not be used for marketing without express consent of the entrant.
The Sponsor, the enterprises affiliated with it, the agents whose services have been engaged by the Sponsor or third parties cannot be held liable for any actions ensuing from this Promotion and the damage and/or loss ensuing therefrom to the extent such exclusion is permitted by law.
To the extent any liability of the Sponsor, or its affiliates, exists, this liability shall never relate to any damage and/or loss other than direct damage and/or loss. The Sponsor and its affiliates shall have no liability whatsoever with respect to indirect, special, incidental, consequential damage and/or loss, which are hereby expressly excluded.
The Sponsor and its affiliates are not liable for non-entries, damaged, incomplete, late or incorrectly addressed entries due to transfer errors or technical failures of any nature whatsoever, including the faulty functioning of a network, hardware, software, etc.
In addition, the Sponsor and its affiliates shall accept no liability if a Prize is not received at all or later than planned.
The Sponsor, its affiliates, or the systems administrator of the Sponsor and/or of its affiliates is not liable for its systems being violated (hacking) as a result of which specific information of or concerning the participants becomes known to third parties.
The Sponsor and its affiliates are neither responsible nor liable for defects in the Prizes issued by Sponsor or its affiliates. The Sponsor and its affiliates give no guarantee for the Prize to be issued by Sponsor or its affiliates to the extent such exclusion is permitted by law.
The Sponsor and its affiliates assume no responsibility for any consequences of Winner participation in this Promotion and use and intended outcomes or results of the Prizes on Winner’s professional opportunities, including without limitation, for any damage to its reputation, career, or professional relationships.
In the event fraud or manipulation is suspected, the Sponsor or its affiliates can also report to the competent authorities without further announcement.
The Sponsor retains the right to stop the Promotion and/or to prematurely amend these Terms and Conditions of the Promotion at any time without stating reasons. In that case, an amended version of the Terms and Conditions of the Promotion shall be placed as quickly as possible on the relevant corresponding Websites stating the date of the amendment.
Complaints regarding the Promotion can be addressed by email to the Sponsor using subject ‘Metropolis Golden Ticket complaint’ at European.firstname.lastname@example.org
Questions regarding the Promotion can be addressed by email to the Sponsor using subject ‘Metropolis Golden Ticket questions’ at European.email@example.com
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- United Kingdom
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- AKG C314 STEREO SET
- AKG C1000S MK4
- AKG C12VR
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- JBL LSR310S
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- JBL LSR6312SP
- JBL M-Patch 2
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- JBL Nano Patch
- Soundcraft Notepad- 5
- Soundcraft Notepad- 8FX
- Soundcraft Notepad -12FX
- Soundcraft Signature 10
- Soundcraft Signature 12
- Soundcraft Signature 16
- Soundcraft Signature 22
- Soundcraft Signature 12 MTK
- Soundcraft Signature 22MTK
- UK: https://uk.akg.com/golden-ticket
- FR: https://fr.akg.com/golden-ticket
- EU: https://eu.akg.com/golden-ticket
- DE: https://de.akg.com/golden-ticket
- BE: https://be.akg.com/golden-ticket
- BE(FR): https://be.akg.com/fr/golden-ticket
- NL: https://nl.akg.com/golden-ticket
- JBL Professional
- EN: https://jblpro.com/golden-ticket
- FR: https://jblpro.com/golden-ticket-fr
- EU: https://jblpro.com/golden-ticket-eu
- DE: https://jblpro.com/golden-ticket-de
- BE-FR: https://jblpro.com/golden-ticket-be-fr
- BE-NL: https://jblpro.com/golden-ticket-be-nl
- NL: https://jblpro.com/golden-ticket-nl
- EN: https://www.soundcraft.com/golden-ticket
- FR: https://www.soundcraft.com/golden-ticket-fr
- EU: https://www.soundcraft.com/golden-ticket-eu
- DE: https://www.soundcraft.com/golden-ticket-de
- BE-FR: https://www.soundcraft.com/golden-ticket-be-fr
- BE-NL: https://www.soundcraft.com/golden-ticket-be-nl
- NL: https://www.soundcraft.com/golden-ticket-nl
Frequently asked questions
Q: What are the promotion dates?
A: Only products purchased between 1st October and 31st March 2021 are valid for participation. All competition entries must be submitted on the landing page by 5th April 2021 at 23.59 GMT.
Q: What are the qualifying products?
A: Please find a list of all qualifying products here
Q: Can I enter the competition more than once?
A: Each qualifying purchase will count as one (1) entry; therefore, you can enter the competition multiple times. All you need to do is add your additional products when completing the form. One proof of purchase will suffice, provided it shows all of your relevant purchases. If you have multiple proofs of purchase for the qualifying products, please save them as a pdf and upload as one single file.
Q: Is the MY METROPOLIS TIME Competition valid only for musicians and musical artists?
A: Yes, the MY METROPOLIS TIME Competition is aimed at musicians and musical artists, to help them in their music careers by offering studio time with Metropolis’ world-famous professional audio and mastering engineers.
Q: I have already entered but didn’t select MY METROPOLIS TIME. Can I enter at a later date?
A: All entrants must enter the MY METROPOLIS TIME Competition when entering the Golden Ticket Competition, by simply ticking the BOX “In addition, I would like to enter the MY METROPOLIS TIME Competition” and completing the relevant two (2) fields directly beneath. It is not possible to enter the MY METROPOLIS TIME Competition at a later date or time.
Q: Is my Golden Ticket transferable or can I give it to a friend?
A: The Golden Ticket itself is non-transferable. However, if you would like a friend to have the chance to win a Golden Ticket instead of yourself, you can simply enter their details instead of your own when submitting your entry. It will not be possible to transfer Golden Tickets to anyone other than the person named on the original competition entry, submitted via our landing page.
Q: I do not have a proof of purchase.
A: All entries must include a proof of purchase. If you have misplaced or did not receive a proof of purchase, please contact the retailer of purchase to get a copy to use in your competition entry.
Q: I didn’t purchase from one of the retailers shown on your landing page; am I still eligible?
A: You are eligible as long as you are over 18, reside in a participating country and have purchased from any retailer that sells the qualifying products.
Q: I will turn 18 in March; can I still enter?
A: You must be 18 years of age or older by the end of the Promotion Period (31st March 2021). Please look out for any future Promotions.
Q. When will the winners go to Metropolis Studios?
A: We are aiming to bring our ten (10) Golden Ticket winners to Metropolis Studios in May 2021. The exact date will be shared with the Golden Ticket winners when they are confirmed as competition winners.
Q: What happens if there are still COVID travel restrictions in place in May?
A: The health and safety of all winners is of the utmost importance. All UK government advice and regulations will be strictly enforced during the time in London. Likewise, domestic travel advice and regulations for visitors coming from other countries will be followed. If circumstances prevent us from hosting the event in May as planned, we will do our utmost to reschedule, providing as much advance notice as possible to all concerned.
Q: When will I find out if I have won a Golden Ticket?
A: All Golden Ticket winners will be notified by email on or before 19th April 2021, using the information contained in your entry form. You must respond within 48 hours after receipt of that email, otherwise the Golden Ticket will go back into a draw and another winner will be selected.
Q: When will I find out if I have won the MY METROPOLIS TIME Competition?
A: The winner of the MY METROPOLIS TIME Competition wil
l be selected by our judging panel before the event at Metropolis Studios in May 2021. The winner will be announced at the end of Day 2 in Metropolis Studios.
Q: When will the MY METROPOLIS TIME winner go in studio at Metropolis?
A: The winner of the MY METROPOLIS TIME Competition will go in studio on Day 3, after having been told at the end of Day 2 that they have won the competition.
Q: What happens if I return the purchased product?
A: If you return your qualifying product to the retailer for refund, your entry will be removed from the competition. If you returned your qualifying product to the retailer for a like-for-like exchange, your original entry will be removed from the competition and you should submit a new entry when you have your replacement product.